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Thank you for shopping at NatouchkaSpeaks! We offer refund and/ or exchange within the first 15 days of purchase, if 15 days has passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it.  Shipping will not be covered for refund. 

Thank you for visiting and shopping at NatouchkaSpeaks.com. natouchkaSpeaks ships all of our orders via Fedex/USPS. You will receive an email update with your tracking number once your order has shipped.

Track Your Order:

All orders are processed within 24 hours. Standard shipping typically takes between 2-8 days, for destination within in the United States. Once your order has shipped, you will receive an email with a tracking number to track your order. Please allow up to 48 hours for the tracking portal to update.

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at Natoucecil@outlook.com